Shipping Policy

The operator of the website (https://hscollection.in) is HS Collection (collectively, “we” and “us”). You are agreeing to the terms outlined below by placing an order through this website. These are provided to ensure that both parties are aware of and in agreement with this arrangement in order to mutually safeguard our service and establish expectations.

1. General

Subject to availability of stock. We make every effort to keep our website’s stock counts up to date, but sometimes there will be a difference, and we won’t be able to fulfill all of your orders when you make your purchase. In this case, we will deliver the products that are available to you and ask you if you want us to process a refund or wait for the backordered item to be restocked.

2. Cost of Shipping

The weight, dimensions, and destination of the items in an order are used to determine shipping costs during the checkout process. The purchase will be accompanied by shipping payment.

The customer will ultimately pay this price for shipping.

3. Returns
3.1 Return Due to a Change of Mind

HS Collection will gladly accept returns due to a change of mind provided that we receive a request to return the item within seven days of receiving it and that the item is returned to us unused, in resellable condition, and in its original packaging.

Return transportation will be paid at the clients cost and will be expected to organize their own delivery.

Refunds will be converted into store credit that can be used toward future purchases once returns are received and accepted. We will advise you whenever this has been finished through email.

The value of the returned items will be refunded by HS Collection, but the value of any paid shipping will not be.

3.2 Warranty Returns
HS Collection will gladly accept any legitimate warranty claims as long as they are made within 90 days of receipt.

Clients will be expected to pre-pay the return transporting, but we will repay you upon effective guarantee.

HS Collection will process your warranty claim within seven days of receiving the returned items for it.

After your warranty claim has been confirmed, you will have the option of:

(a) A refund to your method of payment

(b) A refund in store credit

(c) A replacement item sent to you (if stock is available)

4.Terms for Delivery

4.1 Transit Time Domestically

Domestic shipments typically take 2 to 7 days to arrive.

4.2 Transit Time Internationally

Orders shipped internationally typically take 4 to 22 days to arrive. This varies significantly depending on the chosen courier. When you select your courier at the checkout, we are able to provide a more specific estimate.

4.3 Dispatch Time

Orders are typically shipped within two business days of payment. Our warehouse is open Monday through Friday during regular business hours, with the exception of national holidays, when it will be closed. We take measures to avoid shipment delays whenever possible in these situations.

4.4 Change of Delivery Address

In response to requests for a change of delivery address, we are able to alter the address at any time prior to the dispatch of the order.

4.5 P.O. Box Shipping

HS Collection will only use postal services to ship to P.O. box addresses. We are unable to provide these areas with courier services.

4.6 Shipping to Military Addresses

We can use the USPS to ship to military addresses. We are unable to use courier services to provide this service.

4.7 Things Unavailable

On the off chance that a thing is unavailable, we will dispatch the in-stock things right away and send the leftover things once they return to stock.

4.8 Delivery Time Exceeded

If the expected delivery time has been exceeded, please contact us so that we can investigate.

5. Tracking Notifications

Customers will receive a tracking link when their order is shipped, from which they can monitor the shipment’s progress based on the most recent information provided by the shipping company.

6. Bundles Harmed On the way

In the event that you find a bundle is harmed on the way, if conceivable, if it’s not too much trouble, reject the package from the messenger and reach out to our client care. Please get in touch with customer service to learn the next steps if the package was delivered without your presence.

7. Obligations and Charges

7.1 Deals Expense

Deals charge has proactively been applied to the cost of the merchandise as shown on the site

7.2 Import Obligations and Charges

Import obligations and charges for worldwide shipments will be paid ahead of time, with next to no extra expenses to be paid by client upon appearance in objective country

8. Cancellations

We are able to accept cancellations at any time prior to the dispatch of an order if you change your mind before receiving it. Please refer to our refund policy if an order has already been shipped.

9. Protection

Bundles are protected for misfortune and harm up to the worth as expressed by the dispatch.

9.1 Procedure for a parcel that has been damaged while in transit

We will issue a replacement or refund as soon as the courier has finished investigating the claim.

9.2 Cycle for bundle lost on the way

We will handle a discount or substitution when the dispatch has led an examination and considered the package lost.

10. Client care

For all client care enquiries, if it’s not too much trouble, email us at info@hscollection.in